# Unable to update, login or use Doppler CLI

**URL:** <https://community.doppler.com/t/unable-to-update-login-or-use-doppler-cli/37>\
**Category:** Need Help\
**Created:** [December 27, 2020, 2:14am UTC](https://community.doppler.com/t/unable-to-update-login-or-use-doppler-cli/37 "2020-12-27T02:14:57Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![letterdrop](https://avatars.discourse-cdn.com/v4/letter/l/22d042/32.png) [@letterdrop](https://community.doppler.com/u/letterdrop)\
**Post date:** [December 27, 2020, 2:14am UTC](https://community.doppler.com/t/unable-to-update-login-or-use-doppler-cli/37/1 "2020-12-27T02:14:57Z")

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Using Doppler v3.20.0.

⇒ doppler update  
Unable to check for CLI updates  
Doppler Error: Get “[https://api.github.com/repos/DopplerHQ/cli/releases/latest](https://api.github.com/repos/DopplerHQ/cli/releases/latest)”: context deadline exceeded (Client.Timeout exceeded while awaiting headers)

Same when I try to run my app  
Unable to fetch secrets from the Doppler API  
Doppler Error: Get “[https://api.doppler.com/v3/configs/config/secrets/download?config={redacted}&format=json&project={redacted}](https://api.doppler.com/v3/configs/config/secrets/download?config=%7Bredacted%7D&format=json&project=%7Bredacted%7D)”: context deadline exceeded (Client.Timeout exceeded while awaiting headers)  
Reading secrets from fallback file

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**Author:** ![brian-vallelunga](https://sea2.discourse-cdn.com/flex016/user_avatar/community.doppler.com/brian-vallelunga/32/3_2.png) [@brian-vallelunga](https://community.doppler.com/u/brian-vallelunga)\
**Post date:** [December 27, 2020, 3:22am UTC](https://community.doppler.com/t/unable-to-update-login-or-use-doppler-cli/37/3 "2020-12-27T03:22:35Z")

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Hey @letterdrop, welcome to the community! I am sorry to hear you are running into this issue and happy to help. Are these errors happening in Docker or your local machine?

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**Author:** ![letterdrop](https://avatars.discourse-cdn.com/v4/letter/l/22d042/32.png) [@letterdrop](https://community.doppler.com/u/letterdrop)\
**Post date:** [December 27, 2020, 12:42pm UTC](https://community.doppler.com/t/unable-to-update-login-or-use-doppler-cli/37/8 "2020-12-27T12:42:32Z")

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I’m experiencing this on my local machine

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<div class="post-metadata">

**Author:** ![brian-vallelunga](https://sea2.discourse-cdn.com/flex016/user_avatar/community.doppler.com/brian-vallelunga/32/3_2.png) [@brian-vallelunga](https://community.doppler.com/u/brian-vallelunga)\
**Post date:** [December 28, 2020, 11:28pm UTC](https://community.doppler.com/t/unable-to-update-login-or-use-doppler-cli/37/12 "2020-12-28T23:28:33Z")

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Thanks @letterdrop for jumping on a Zoom call today. Through the call, we found that there is a rather interesting edge case with our CLI where any network request made on a Mac connected to a Google WiFi router will timeout. We were able to patch the issue by configuring @letterdrop’s DNS settings on his Mac to `8.8.8.8`.

Our team will look into coming up with a long-term solution to this edge case and publish an update when it is available. We will also update our documentation in the meantime.
